Watch List
This feature enables you to keep track of your riskier customers. Based upon the results of your analysis you can choose to post a customer record in this list so that not only you can keep track of riskier credits, but your coworkers can be aware of the risky credits. Navigate to the Watch List by selecting File > Watch List.
Adding Customers to the Watch List
Use the following methods to add a customer to the Watch
List. When a customer has been added to the Watch List, the 
icon appears in the customer
record in search results on the Locator
screen.
Adding a new customer
Use this method if the customer is not currently in Lending Cloud, but you have been made aware of their status via some other watch list service you may subscribe to (for example, a service bureau, FICO, etc.)
Click the Add New button to display the Watch List Detail screen
In the Country drop-down list, select a country.
In the Entity Type drop-down list, select the appropriate entity type of the customer. Additional fields appears when you select a type.
In the Business Name field, enter a business name.
In the Tax ID field, enter a tax ID.
You can enter optional information in the remaining fields.
Choose the Decline or Review status option. You can also enter text describing the reason for the selected status in the text box below these options.
Click the Save & Back button.
Adding a customer from the Locator
Click the Add from Locator button to generate the Customer Lookup dialog box. The search functions on this dialog box are similar to those of the Locator screen.
If you enter information in the text boxes, click the GO button. If you click on a letter, number, or the tilde (~) appearing in the row at the top of the screen, results automatically appear.
Click a customer in the list of search results. The Watch List Detail screen appears.
Modify any customer information, if necessary.
Choose the Decline or Review status option. You can also enter text describing the reason for the selected status in the text box below these options.
Click the Save & Back button.
Watch List Screen Search Fields
As your Watch List grows, use the Last Name / Bus. Name or Tax ID fields and the GO button to quickly locate customers.
Additional Watch List Screen Functions
The following functions enable you to manage customer records on the Watch List.
Function |
Description |
|---|---|
|
Click this button to display the Watch List dialog box which provides detailed customer information for all the customer records on the Watch List. |
|
Click this icon to print the Watch List contents. |
|
Click this icon to generate a Microsoft Word file containing the detailed customer information for all the customer records on the Watch List. |
|
Click this icon to generate a Microsoft Excel file containing the detailed customer information for all the customer records on the Watch List. |
Customer Name Link |
Click a customer name link in this column to view the Watch List Detail screen for the customer. |
